Maintenance and Sustenance

Investing in prevention of failure rather than living with its consequences can make a substantial difference. Shrinking ‘cash flow to maintenance cost' ratio during later stages of product life cycle and tracking multiple versions of a product are a big bother.

Logistics not only aims at reducing maintenance cost while developing solutions, but also ensures that customers are provided with comprehensive, high quality maintenance and sustenance support throughout the system/product lifecycle.

Our service offerings include-

• Minor and Major feature enhancements
• Ongoing maintenance of software to fix customer reported bugs and change requests
• Preventive maintenance by inspecting systems through structured tests and tools at predefined intervals by way of a service contract
• Onsite Emergency support
• Help Desk through unlimited email and telephonic support on product installation, configuration and operation